Most dashboards don’t fail because of bad data, they fail because the design doesn’t support how humans make decisions. Data teams produce outputs. But stakeholders need inputs that highlight signals, clarify context, and point to the next action.
In my recent article, Transformative Discovery: Integrating Coaching Principles for Project Success, I explored something I’ve increasingly noticed: the most meaningful insights don’t come from perfectly structured questions or rigid frameworks. They emerge when people are given the space to think, reflect, and be genuinely heard.