Most discovery processes are designed to gather requirements quickly.

But speed doesn’t guarantee understanding.

In this video, I explore why many projects fail before design or development even begins — and how integrating coaching principles into discovery changes everything.

Instead of treating discovery as a checklist or interview process, this approach reframes it as a space for reflection, alignment, and deeper thinking. By slowing conversations down, asking better questions, and truly listening, teams uncover root causes rather than locking in premature solutions.

This video is for:

• Product leaders

• Designers and researchers

• Consultants and architects

• Delivery and transformation teams

• Anyone frustrated by “requirements that looked right… but weren’t”

If you’ve ever built the wrong thing despite doing “everything right,” this conversation is for you.

Topics covered:

• Why traditional discovery often misses the real problem

• The danger of premature solutioning

• How coaching principles improve insight and alignment

• The role of active listening and silence in discovery

• Why better discovery leads to better project outcomes

💬 Join the conversation:

How does discovery work in your organization — and where does it break down?

👍 If this video resonates, like and subscribe for more on discovery, design, AI, and systems thinking.

What if the real power in discovery wasn’t the template, but the conversation?

Baha and Donnafay explore how coaching transforms the way teams articulate needs, uncover friction, and build shared understanding. Through real stories from design and retail implementation work, they show how thoughtful questions, silence, and curiosity help people find clarity they didn’t realize they already had.

A must-listen for anyone who wants to make discovery more human—and more effective.

In today’s episode, we’re unpacking one of the noisiest buzzwords in tech right now: agentic AI, and what it really means for retail operations today versus the fully autonomous future everyone’s being sold in board decks.

You’ll hear a candid 30-minute conversation between two practitioners who live this every day, one coming from the AI and automation architecture side, the other from retail technology and operations. Together, we cut through the hype and draw a clear line between Autonomous Workflow Orchestration—the intelligent, ML- and LLM-powered workflows retailers actually have in production today, and true agentic ecosystems: goal-driven digital coworkers that can perceive context, reason, plan, act across systems, and coordinate with other agents.

Over the episode, we walk through three big questions:

What’s actually live in production right now in retail?

What’s being oversold under the “agent” label?

And what has to change in your architecture, data, and operating model to move from today’s orchestrated automation to tomorrow’s more autonomous, agent-driven retail?

If you’re a CIO, COO, Head of Digital, or anyone trying to separate signal from noise on “agentic AI,” our goal in this conversation is to give you practical language, a realistic maturity spectrum, and concrete next steps, so you can design today’s automation in a way that truly sets you up for more autonomy later, instead of just adding one more brittle bot to the stack.

Charles Bennett & Gilles Brassard just won the 2026 Turing Award for BB84—the quantum computing protocol from 1984 that makes encryption unbreakable using quantum physics. In this quick breakdown, I explain how Alice sends polarized photons, Bob measures in random bases, and Eve gets caught by quantum disturbances.

🔗 Deep Dives on My Channel:
• “Understanding Quantum Cryptography” article: https://www.linkedin.com/pulse/understanding-quantum-cryptography-key-digital-trust-baha-jabarin-c1jxc
• Shor’s algorithm threat videos (check playlist)
• Quantum UX dashboard designs for QKD monitoring 0:18 Turing Award: Bennett & Brassard Win for BB84 0:28 Quantum Mechanics Secures Info (vs Math) 0:33 BB84 Explained: Photon Polarization

+ Subscribe for quantum computing, security, and UX design!